000 00390nam a2200145Ia 4500
008 221001s2016 xx 000 0 eng d
020 _a9788131759394
082 _a658.8 LOV
100 _aLovelock, Christopher
245 0 _aServices marketing: People, technology, strategy
250 _a7th ed.
260 _aNoida
_bDorling Kindersley
_c2016
300 _axxi, 683p.
942 _2ddc
_cBK
999 _c34529
_d34529