000 00373nam a2200145Ia 4500
008 221001s2012 xx 000 0 eng d
020 _a9788131754474
082 _a658.8 VER
100 _aVerma, Harsh V.
245 0 _aServices marketing: Text and cases
250 _a2nd ed.
260 _aIndia
_bDorling Kindersley
_c2012
300 _axvi, 660p.
942 _2ddc
_cBK
_01
999 _c31438
_d31438