Services marketing
Zeithaml, Valarie A.
Services marketing - New York McGraw-Hill 1996 - xx, 700p. - McGraw-Hill Series in Marketing .
0071148817
658.8 ZEI
Services marketing - New York McGraw-Hill 1996 - xx, 700p. - McGraw-Hill Series in Marketing .
0071148817
658.8 ZEI